Address
1885 Merivale Rd, Ottawa,
ON, K2G 1E5
Main Intersection:
Merivale and Bentley Road
Our Hours
Monday-Friday: 8am – 5pm
Saturday: Closed
Sunday: Closed
Simplicity Car Care Ottawa Airport
A team of experienced collision repair experts can be found at every Simplicity auto body shop. We guarantee that you will receive consistent and dependable car care service – no matter which location you visit.
About Our Ottawa Airport Location
General Manager: Rony Haddad
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
Available Services
- Tire Replacement and Installation
- Paint Scratch Repair
- Glass Repair and Replacement
- Paintless Dent Repair (PDR)
- Vehicle Diagnostics
- 3M Clear Guard Chip Protector
- Interior and Exterior Detailing
- Air Conditioning Service
- Headlight Renewal
- Wheel Repair
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
Photo Gallery
Here’s What Our Customers Are Saying About
Simplicity Car Care Ottawa Airport
Fernanda Salviz
23:08 10 Feb 24
Super friendly staff! I had work to be done on my car and it was done very quickly and they did an amazing job. I will be coming back!
Terry Annett
22:02 09 Feb 24
Very unproffesional..told nothing can be done 4:30 on a friday. My insurance company set appointment and said i would be very well taken care of. Wont deal with this place manager was very rude.
Dianne Elliott
17:52 03 Oct 23
First time accident could have been very stressful but Simplicity made it easy. They were very professional. Our car looks like new and we would highly recommend them.
Oliver Sun
12:28 26 Sep 23
My biggest complaint with them is the lack of communication. I had my car with them 3 times and I have been keep going to the store in person almost 10 times and called about the same amount just to get an update on my car, just because they have NEVER called me when they said they would. I was also overcharged for the rentals I’ve had because they did not notify the insurance company of the fact that they couldn’t finish the repair on time. I had to check my bank statements and call my insurance to go through so much hassle just to prove that they indeed kept my car longer.The paint job they done was decent, however they had a hard time reinstalling my bumper for whatever reason and the corners keep popping out. I went back 3 times to have them fix it but it is starting to pop out again. I just can’t be bothered to go back a fourth time and waste more time and energy to get it fixed again.It might be just me that had this experience, but all things considered I think 2 stars is unbiased and justified.
Lori Mcfarlane
13:19 31 Aug 23
Simplicity car care really does care about customer satisfaction and goes above and beyond. After my SUV was damaged by hail I was sure it would never look new again. Was I wrong!! Seeing is believing! Rick Bleackley and staff are professional and really do put their customers first. After hearing that they were dealing with a lot of vehicles with hail damage, figured my vehicle couldn’t possibly be completed on time. My vehicle was finished a day early! Troy greets all customers with a smile and also aims to please!! Highly recommend these hard working individuals and will definitely purchase a detailing package as a Christmas gift!!!!
Lia Perez
21:27 18 Aug 23
If you ever have to take your car anywhere for repairs or for anything (knock on wood) I highly recommend coming to Simplicity. I’ve been to a lot of auto shops over the years, and nothing compares to the treatment my car and I received here. I had the absolute best experience at Simplicity from their, kind and happy receptionist, Beverly, to the manager Rick and everyone in between. My car was an absolute mess when I brought it to them. And I couldn’t believe how amazing my car was when I picked it up. but a lot of it was superficial damage. A lot of the damage was superficial and easy to see. But when they did a test drive they discovered more damage, which they couldn’t have possibly seen before. They were quick to get in contact with me and give me all the updates. they ordered the parts right away and kept me updated throughout the entire process making a quick and easy for to get me back in my car. Here there on your side want what’s best for you and work hard to make you happy. Rick will do everything absolutely can everything in his power and more to help you and make sure you have the best experience Possible. Getting your car fixed is never a happy time. It is always awful and having to deal with rentals and everything is tiring and causes headaches. But at simplicity they do everything they can to help ease this process get you in your car as soon as possible, they keep you informed and updated throughout the entire process. Whenever you call them, Beverly is always happy to help and answers the phone so happy and chipper. She brightens your day. You can get a hold of the manager super easily and they walk you through everything that is happening. Once my car was fixed, they noticed a little bit of the paint wasn’t perfect and I needed my car right away but they were kind enough to let me pick a day that works best for me to come back so they could make sure it was top quality work . Cars are expensive you will need them and without them life is 100 times harder. It’s Simplicity they make repairs and they make sure it’s top quality for your peace of mind. When you go to Simplicity, you can be 100% confident that your car is receiving top quality care and that everyone is on your side working to get you back in your car as quick as possible. Thank you so much to Rick, Beverly, and the entire team for all your help, patience, hard work and giving me back my car in the absolute best condition possible if you have to take your car anywhere definitely bring it to Rick and his team
Megan H (Dragoon)
13:09 29 Jul 23
This was a first time I have needed to have my car repaired. My front right side bumper got torn off by a piece of a metal box on the highway that i did not see, but hit. When I called my insurance they sent my car to simplicity car care to be repaired. My car was on hold for a while because of a single part that was on back order. (No fault of theirs), But they were in touch with me every 10 days to let me know what was happening. I was able to get my car back in a month. They are really nice people that explained everything that they did to my car and what they repaired. My car looks like it never happened - looks like it is brand new! I’m impressed with what they did. I would give this 10/10 on this one. I did miss my car greatly, but they took great care of my car while being repaired.
An Nguyen
16:29 27 Jul 23
Someone had backed into my car. They took about 45 minutes to remove the bumper and inspect what happened under the hood at no cost. They answered my questions clearly and with expertise. I learned so much! They were friendly, courteous and professional. I got a quote sent to me the next day with no added surprises and no pressure on what I should do. I was able to make my decision with confidence because of what Rick and Vanja showed me in the shop. Truly pros! I recommend!!!
Ramy saadeldin
03:11 05 Jul 23
Feeling sorry that we trusted our insurance and left our vehicle to be repaired by this shop. Stayed for months with them and came with mechanical issues that we never had. My strong advice is to avoid them. I do not see them qualified for mechanical work, they could be a body shop but still wouldn’t trust them.
Martin l
12:24 07 Jun 23
The job is amazing!!!Got my tailgate repainted 3 times by the dealership and they were not able to do any good. Simplicity repainted it and no one can tell there was some repair done. Car was professionally detailed before being returned to us. Got even delivered by the owner himself. More than satisfied and highly recommend.
Tetyana Pylypenko-Budd
12:00 26 May 23
I am happy with them! Timing is reasonable, staff is professional and supportive, well, what lease can you expect? Solt is removed and car is spotless. Not surprised that they are very busy 🙂 Definitely will be back! Thank you, my car loves you
Sarah Cards
20:09 17 May 23
First time visit but very impressed so far! Everyone is super friendly and I really appreciate that they took the time to help me listen to my car, explain the issues and didn't just "mansplain" things to me. They took the time to ensure I knew what was the problem with my car. Will be returning for sure!
Carrie-Anne Needham
20:29 18 Apr 23
We brought our car in to Simplicty after work this afternoon. Front left wheel was making noise. We were in and out in less than an hour. No more noise! This is the 3rd time we have used Simplicity and we have always been happy with their service and their prices! Highly recommend them.
Moe Faraji
03:28 11 Apr 23
I was fooled by the reviews, asked my insurance company to send my file to them. They are disorganized, forgot about my car for one month and half. And postponed my repair by 5 months. Very bad customer service, arrogant and untruthful management. Do not trust them, take everything in writing.
melody tesfazghi
20:29 06 Apr 23
This has been my best experience so far in terms of automotive repairs. These guys really know what they’re doing 10/10 would recommend if you want a smooth repair process for your vehicle. The staff there are also very kind and professional!
Xuejie Qin
12:44 27 Feb 23
My advice to you is that when choosing a repair shop under insurance policy, do NOT choose Simplicity Car Care, and choose someone else.My recent experience with the shop was very sad. My insurance company pointed Simplicity Car Care Ottawa for appraising my car involved in an accident. My experience with the shop has concluded that the shop simply work for their business partner. In my case, the Simplicity Car Care at Merivale RD only works for TD Insurance that gives businesses to them.
Rabyin Panicker
01:36 08 Aug 22
My second time going back for detailing. Please ask to see Gio, he is amazing and will let you know exactly what your car needs. I highly recommend this place! Amazing service
Queen G
20:24 23 Apr 22
I’ve seen first hand how they do their job and you can tell they put a lot of time and effort into their work (great attention to detail). I wouldn’t doubt their capabilities. One they were extremely friendly, two they were honest, and lastly they did a great job with the window tinting (of course). If you want to feel valued this is definitely the company to go with. Honestly couldn’t be happier with my experience.
Ali - RARER - Abdoul-Magid Abdourahman
22:34 14 Apr 22
Best service and couldn't ask for more..They did an amazing job on my car with a paint protection film (or PPF) 🚘 was referred by Honda dealership on Richmond road to do the PPF because they're also the one who did tinted my 🚗 car windows🚘...all the staff & the owner "Roy" are very nice and professional & knowledgeable about anything related to your car body work. They also provide car cleaning service's etc..Merci!
Lindsay Taylor
17:24 23 Mar 22
Staff were super friendly and they truly made you feel like a valued customer. The waiting area was modern and very clean. I dropped my car off in the morning and the services was done earlier than expected which was a pleasant surprise. My car looked like it had just rolled out of the dealership. Will definitely be using their services again.
Alaa S
20:59 18 Mar 22
Have brought multiple cars to them before and Roy has always done an amazing job!Recently dropped my car off for window films/detailing, they did it within 1 day and gave me a life time warranty. Thanks to everyone at Simplicity!
Osama Faris
13:59 07 May 21
Words cannot describe how amazing Rony and Roy are. They run an incredible shop and did an amazing job tuning, fixing, polishing and turning my 2013 Abarth into a pocket rocket. If you are looking for car specialists with integrity and skill - this is where you need to go.
C mclaughlin
18:39 14 Mar 21
- Application of- Ceramic Pro gold- ceramic Pro interior- paint correctionPOST FROM MY BMW X3 M40iNEW VISIT 23rd October 2020I have been an Auto Konnect client for many years. Thinking I couldn't possibility be more impressed with their service and professionalism, I stepped into their new location on Merivale Road and was completely blown away. The team installed TPMS sensors and winter tires as well as ceramic coating on my wheels. From the greeting at the front door, to the quality of the workmanship, and value for your money, they are the best in the business and would recommend Auto Konnect to others without hesitation.
Natasha Morin
02:45 18 Feb 21
Got my 2015 VW GTI tinted and it looks absolutely AMAZING! Thank you so much Auto Konnect !! You’re attention to detail doesn’t go unnoticed!
Andrew Warner
20:18 22 Oct 20
I had a paint correction, detail and wax/sealant done last week on my Genesis G70. Roy did a great job communicating with me and the car came out looking better than new. Would definitely recommend their services and I'll be back in the future.
