Simplicity Car Care Gatineau
10 Rue Joseph-Galipeau Gatineau,
QC, J8T 2R2
Rue Saint-Louis & Rue Joseph Belanger
Monday-Friday: 8am – 5pm
About Our Gatineau Location
General Manager: Nadim Khalaf
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
- Tire Replacement and Installation
- Paint Scratch Repair
- Glass Repair and Replacement
- Paintless Dent Repair (PDR)
- Vehicle Diagnostics
- 3M Clear Guard Chip Protector
- Interior and Exterior Detailing
- Air Conditioning Service
- Headlight Renewal
- Wheel Repair
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
- Towing & Rental Car Service
Here’s What Our Customers Are Saying About
Simplicity Car Care Gatineau
Based on 168 reviews
See All Reviews
11:28 29 Apr 23
Original review:Went there because that's the only approved garage for my aftermarket warranty.A one-day job turned into a 4 day (2 struts), and they never agreed to give me a loaner vehicle. I usually go to NAPA autopro, and they always gave me a vehicle when there was a 24h delay. Also, Autocite misdiagnosed my vehicle when they took it in. I complained about a clunking sound on the front left, and even told them I suspect the top left strut mount (which eventually turned out to be defective), but they replaced the RIGHT ball joint, and only after they test drove it, which they should have been done BEFORE the inspection, they realized there is a noise from left.I still give them 2 stars because they were nice people, used quality parts, and refunded the suspension diag price ($75 out of $1000 bill).I'll edit this rating if my next visit there will be positive.Edit: gave them another chance. This time they were much better at managing the timeline. Only one extra day of delay was added (took 2 days of my car being in the shop instead of one day). So upgrading my rating to 4 stars. That's because the delay was only partially their fault (didn't wait for approval email from the extended warranty before calling me in to drop off the car).Edit 2: Downgraded to 2 stars again. They replace the parking brakes hardware...But the parking brake doesn't work.Edit 3: Back to 4 stars. They took care of the parking brake issues that weren't addressed earlier, and now it works great.Edit 4: I won't downgrade the stars ratings, because at this point, I see these guys more often than I see my family. I can only get upset so many times before I get used to something. Told them I want them to go over the suspension with a fine tooth comb, don't mind paying for an extensive checkup. They checked, and found the link to be defective, so far, so good. Then, when I was supposed to take the car back, they FINALLY drove it, and found there's a noise from the control arm bushing. Car is down for another day. When will the lesson be learned? ALWAYS do a test drive, BEFORE you start ordering parts!
12:14 05 Mar 23
I used their services 3-4 times already and they quickly become my go to place. Honest people they won't make up none existing issues and help you out the best way they can without overcharging. I recommend this place all the time to friends.
23:36 13 Jan 23
The people at Auto Cite are very honest and the service is stellar. I am very happy with my two separate visits and they will be my go-to for anything my truck needs going forward.
17:17 07 Oct 22
Phenomenal service! Would highly recommend both their Body Shop and garage. I found Auto cite from my insurance company after a small issue with my car. I could not be more happy. The service was amazing and the job was done extremely well done. Jason and Corey were awesome to deal with. Keep it up guys! 👍
01:50 26 Aug 22
Excellent service, super friendly staff. They took care of my car and squeezed me in their super busy day.
Emmanuelle De Guire
16:46 20 Jul 22
It’s been 3 month and a half the car is at the garage. And it’s gonna cost more then double the estimate. We on top buy ourself the pieces. But they are nice peoples and in the end the car was repaired.
18:27 10 May 22
Thank you for the work you did replacing the two passenger doors on my vehicle and thank you again for sticking to your word regarding the quoted labour costs! Looking forward to the next time I have a reason to be your customer.
10:18 04 Nov 21
I have nothing but good things to say about this auto shop. Trustworthy people, they always get the job done on time and always have a good tips and recommendation for my vehicle! I always feel taken care of. Highly recommended!
19:24 29 Oct 21
For years I have taken my cars to them for various reasons. I’ve always received top-notch service and have constantly been met with friendly service and professionalism. They are fully knowledgeable and I feel very confident referring others when looking for an honest auto/mechanic and bodyshop. I highly recommend!
23:34 28 Oct 21
I've always received excellent service from Samer and his team. "Hoenst, upfront and courteous" are the words that come to mind. We regularly service four vehicles at Auto Cité, one European and three Japanese. Samer and his team are extremely knowledgeable in all aspects.
23:02 28 Oct 21
The guys at this shop are phenomenal great service, fast & reliable. Communication with them was very fluid they treat you like family. Highly recommend this place 💯💯💯💯
22:41 28 Oct 21
These guys were awesome to deal with. Pricing was fair and work was exceptional. Work completed as promised and for the agreed price.Would highly recommend.
16:11 03 Aug 21
Very honestGreat serviceAffordable pricesThank you guys
14:14 04 Jul 18
I recently visited this shop to have my entire car re-sprayed. Auto Cite went above and beyond to address all the little issues I had mentioned prior to painting. The customer service and level of satisfaction is amazing. I could not be happier with the work they did.I would highly recommend this shop if you want piece of mind that your car is in the best hands! Below is a picture of my car after paint :)Thanks Auto Cite
21:19 01 Jun 18
Over the past month, I have had the fortune in misfortune to get acquainted with Auto Cite and the quality service they provide. My aging out of province Subaru began to show multiple issues ranging from rusted off exhausts, broken power windows, needing new tires and others. Being new to the region, I received a recommendation to approach Samer at Auto Cite with these issues, which I did and was just astounded by the service he and his garage provides. Samer is an automechanic/technician who really cares about the cars he works with and cares deeply about the quality of the repairs he provides, and is very knowledgeable on top of that. I much appreciated his willingness to explain the issues I was facing, showing them on the car (rather than just listing them) -- helping me as a customer to make an informed decision without pressuring me into expensive unnecessary repairs. I am incredibly grateful for excellent the service at Auto Cite, and am glad to have found the mechanic I trust completely with my car. Thank you Auto Cite for all the work you do!