Simplicity Car Care Edmonton West
17704-102 Avenue NW, Edmonton,
Alberta, T5S 1H5
178 St NW and 102 ave NW
Monday-Friday: 8am – 5pm
About Our Edmonton West Location
General Manager: Troy Kay
Our location owners are dedicated to ensuring a wholly positive car care experience for each and every Simplicity customer. They take great pride in the quality and promptness of their car care and collision repair services.
- Paint Scratch Repair
- Glass Repair and Replacement
- Paintless Dent Repair (PDR)
- 3M Clear Guard Chip Protector
- Air Conditioning Service
- Wheel Repair
- Collision Damage Appraisal
- Collision Repair
- Auto Painting
Here’s What Our Customers Are Saying About
Simplicity Car Care Edmonton West
Based on 267 reviews
See All Reviews
18:21 26 Jan 23
Garbage management and company. Must have a potatoe doing repairs because they dont know how to do simple body work. Change name to garbagecarrepair.Would never take a car here. How do you have any 5 star reviews probably paid for. High turnover rate for management and staff always differentDEFINITELY dont come here even if its for insurance
16:18 25 Oct 22
I needed auto body repairs done and my insurer recommended this shop. I'm so glad they did as I was treated well and my car was repaired quickly. I was informed of every step in the process and the shop even arranged for my rental vehicle to be ready when I dropped mine off. The staff were lovely to deal with and the car looks like new!I just used them again for damage to an exterior mirror and Rory, the manager, along with the other staff were just as good to me as before. This shop has longevity in its excellent service to customers.
21:01 12 Jul 22
I brought my vehicle from out of province to get repaired after a rear-end collision I’ve been in. The staff is friendly and professional, they settled everything with ICBC without me worrying about it. The vehicle was fixed within a week, the car looked like brand new, the vehicle was detailed in and out. Special thanks to Julie, Mike and the receptionist who helped me out from the start until the end of the process.
21:49 02 Jun 22
Simplicity recently fixed vandalism damage as well as various other scratches and scrapes on my vehicle. I picked up the vehicle yesterday, was pleased with their service and would recommend them to others.
13:55 25 May 22
After a tech at great west Chrysler crashed my truck going to mcdonalds, my truck got brought to simplicity. They did a great job and great customer service. Mike is a really good guy to deal with. Thanks
20:28 23 Apr 22
This is the second time I have used Simplicity’s services and again, I am extremely happy with their work and staff! The staff are very welcoming and helpful, a real pleasure to deal with. Their work is exceptional! You cannot tell any damage was ever done and it looks brand new (they wash your car prior to handing it back to you). They go the extra mile for you. Both times, they did 100%!! I am a very happy customer and should I ever require their services again, I will absolutely go back! Their prices are excellent too! ⭐️⭐️⭐️⭐️⭐️/5 STARS!!
19:52 15 Mar 22
I was rear-ended and ended up bringing my car here for repairs due to good reviews by other clients. Damage to my car was pretty minor and only needed rear bumper and rear right light assembly replacement.Dale P. did a great job keeping me updated on the progress from ordering and waiting for parts to when the car was being repaired and finished.I was satisfied with the end result and my car is good as new. Recommended.
19:26 04 Mar 22
We were directed to this service through our insurance company. They did great work. The only issue we had was when they replaced the drivers door, they used a used door and the inside of the door was wrecked. Apparently they were supposed to put the inside of the original door back in. When this was brought to their attention they fixed it immediately and quickly. I would absolutely use them again. They were very professional and great to deal with.
18:45 02 Mar 22
After my minor car accident (I was not at fault), I took photos and submitted them within a day to the insurance app as requested. Empire took weeks to get back to me about when to make an appontment to have my car repaired. An update/touch base about the expected time frame would have been nice to get within a few days of the accident. I needed the back left tail light replaced and well as 2 spots to be painted on the side and back corner of my van. The tail light and large paint scratch were done well, but the small paint scratch was not painted even though I had submitted a photo of it. So perhaps I should have gone over the expected work with them when I brought in my van (I thought the photos would have been enough). They were accommodating & had the work done before expected (I was told 3 days for these repairs, but they were done in 2). When I went to pick up my van, the admin clerk tried to tell me that I owed a $250 deductible. I was not at fault, so this should have been checked and this charge should have been withdrawn beforehand. After checking it in their system, they rectified it & I didn't have to pay in the end, but I shouldn't have been asked to pay.
19:30 16 Oct 20
Backed into a yellow concrete pillar in a parkade with my truck last night. Not even 12 hours later I phoned Empire Collision and came personally to their west end shop just to get a quote. No appointment needed, quote was timely and free of charge. Dale provided excellent customer service and the paint scratch was out of my truck within the day. Am truly grateful for the professionalism, affordability and timely services provided by the team. Can definitely see myself returning for service If I so need it. Thanks guys!
A Google User
16:19 29 Nov 19
I would rate 10 stars if I could! Dale, Donna, Mark, and the team at ECD are nothing short of fantastic. They were upfront and transparent throughout the whole process. My 1 year old civic had a dented front fender and Mark explained everything that they were going to do to fix it along with a complete cost and time breakdown. Dale is EXTREMELY particular and went ABOVE AND BEYOND to ensure that my car was returned to me in perfect condition. The interior and exterior were also detailed and looked as though I bought it new that day! They handled everything beautifully. The whole process was an absolute dream. Customer service and quality of work are top shelf! I wouldn't dream of going anywhere else for auto body repairs. I recommend them to everyone!
16:19 29 Nov 19
FANTASTIC, FANTASTIC and FANTASTIC.And amazing customer service.My vehicle hit a moose on road trip. However, Empire Collision West took good care of my car. They preform wonderful and professional work. I’m very happy with the outcome. Definitely the best choice for repairing your vehicle at Empire Collision West.
17:27 03 Sep 19
Sitting in the waiting area with complete delight about the service received here at Empire Collision. I was so pleased I had to write this review before leaving. After our kids decided to use our car as their canvas, and a rock as their brush, Empire was able to completely erase the scratches quickly at reasonable cost. Check out the before and after pics I added to this review. Thank you thank you thank you. It's like it never happened.