Growing your collision centre requires growing your sales and expanding your business. A big piece of this puzzle is to build and optimize strong relationships with your insurance partners.
The best way to begin fostering relationships with key insurance partners is to network. Attend industry events, seminars, workshops, etc. where you will be able to connect with stakeholders and introduce yourself. Get to know them and their role and look to see how you can offer them value.
Develop Industry Leading Performance
The proof is always in the pudding. Look at your current performance metrics and analyze how they measure up with the top organizations. If you are falling short, create a plan to course correct and make sure you are tracking your success. Put together a summary of your performance and share it with your insurance partners so they can have insight into what you’re doing to stay ahead of the curve.
Become a Customer-Centric Organization
At the end of the day, it’s all about the customer. If your customers are happy, they will refer their friends and family, provide a great review of your business and have loyalty to your shop. This is the most important metric to track and showcase. Look for ways to always enhance the customer experience and listen to their wants and needs.
Join a Franchise
Lastly, insurance organizations often chose to partner with a banner since they can provide the geographic breadth, ease of use with one point of contact, reduce cost of management, client experience consistency, etc. If you are looking to join a franchise that will help enhance your sales, work-life balance and overall shop success, click HERE and fill out the form. We will be happy to connect with you to provide more information!